Opportunities at Melbourne Business School
Web & Digital Manager

Melbourne Business School  
Employment Type:
FP - Full-Time Permanent  
MKT - Web and Digital Marketing

At Melbourne Business School, our purpose is to unleash ideas and leaders for a sustainable future. Our vision is to be among the top-ranked providers of business education within the Asia-Pacific region, to be the first choice of students and clients seeking award and non-award educational experiences, and to be esteemed globally as a leading supplier of academic and business research. 

The opportunity

We're looking for an ambitious professional with website or product management experience to develop, implement and communicate our web and digital strategy. 

Reporting to the Media and Communications Director, the Web and Digital Manager will work across the organisation to understand various business objectives and maintain the School's competitive advantage through digital media. 

Our website has recently undergone a transformation, enabling new features and technologies under a new platform, Sitecore. This is an exciting opportunity to take advantage of the new digital and data capabilities and drive the next phase of development and integrated digital strategy.

 The position is responsible for: 

  • Leading the implementation, maintenance and enhancement of digital assets such as the School website, campaign pages, intranet, social media and EDMs, in partnership with internal and external technical teams
  • Ensuring that digital content reflects the School's brand, value proposition and marketing strategies at a high professional standard
  • Monitoring and managing SEO, Google Analytics and providing data to support digital marketing campaigns
  • Liaising with stakeholders across the School to support the delivery of digital projects and ensure that all content is accurate and up-to-date
  • Liaising with third-party agencies in relation to Google AdWords and web development, including requirements briefings, bug testing and quality assurance of new releases
  • Creating and maintaining digital knowledge base articles that are easily understood by technical as well as non-technical audiences
  • Managing, mentoring and supporting staff, including the Web and Digital Coordinator

This is a permanent, full-time position.

About you

The ideal candidate will have strong website, product or project management experience, an understanding of customer-focused UX strategy and great people skills. We're looking for someone who can explain complex ideas to non-technical stakeholders in clear and simple language just as well as they can manage relationships with IT teams and web developers. 

This position sits within the Marketing department and involves managing staff and external agencies, so you will need to enjoy being part of a collaborative team and leading, supporting and inspiring others. 

In addition, you will have most or all of the following attributes: 

  • At least 5 years of experience in website and digital marketing, including relevant management experience at a project and/or team level.
  • Proven technical skills, including HTML, CSS, JavaScript, Google Analytics and SEO optimisation.
  • Experience in developing web content, web design and social media management.
  • Outstanding project management skills with a strong attention to detail and the ability to work under pressure to meet deadlines and prioritise activities in line with business objectives.
  • A proactive approach to problem-solving and continuous improvement, with the ability to think creatively to find new solutions to complex challenges.
  • An undergraduate degree in Marketing, Communications, Information Systems, Engineering or equivalent.
  • Experience managing a medium-to-large scale organisational website using Sitecore or an equivalent CMS and implementing content personalisation strategies would be advantageous.

What’s on offer

  • A challenging and rewarding role with the leading Business School in Australia
  • Working alongside talented people who are passionate about providing exceptional learning experiences to leaders and managers
  • Competitive remuneration package
  • An inner-city office location in Carlton, once COVID-19 restrictions ease
  • Employee benefits include: subsidised School gym; Health and Wellbeing programs; year-round social events; NFP salary packaging; and access to world class learning and development programs

If you would like to be considered for this role, please include a covering letter and a current resume as part of your application. 

Applications will close 22 January 2021.